Application Support Engineer

Sfakianakis Group is currently in search of a dynamic candidate to fill the following position in Athens:

Application Support Engineer


  • Providing software application support
  • Performing analyses on software application functionality and suggesting improvements
  • Ensuring effective front-end and back-end functionality of applications
  • Consulting with the software development vendor and internal users to improve application performance
  • Managing code migration across environments to ensure continued and synchronized functionality
  • Establishing the root causes of application errors and escalating serious concerns to the software development vendor
  • Keeping a record of configuration changes and scheduling application updates
  • Documenting processes and monitoring application performance metrics
  • Providing front-end support to colleagues in other departments
  • Managing the digital transformation, evolution of applications


  • A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering or similar
  • Demonstrable experience as an application support engineer in a related field
  • Ability to manage code migration, document configuration changes, and monitor performance
  • Exceptional ability to provide front-end support to internal departments
  • Advanced proficiency in determining the causes of application errors and repairing them
  • Ability to keep up with innovation in application design

Required skills:

  • Multitasking personality with excellent communication skills
  • Team player
  • Thoroughness and attention to details
  • Consistency and accountability
  • Problem solving
  • Flexibility and adaptability


  • Continuous learning and development
  • Dynamic work environment
  • Career development opportunitites
  • Private health insurance

If you are interested to apply for this job post, you can send your CV in the following e-mail: