Application Support Engineer
Sfakianakis Group is currently in search of a dynamic candidate to fill the following position in Athens:
Application Support Engineer
Responsibilities:
- Providing software application support
- Performing analyses on software application functionality and suggesting improvements
- Ensuring effective front-end and back-end functionality of applications
- Consulting with the software development vendor and internal users to improve application performance
- Managing code migration across environments to ensure continued and synchronized functionality
- Establishing the root causes of application errors and escalating serious concerns to the software development vendor
- Keeping a record of configuration changes and scheduling application updates
- Documenting processes and monitoring application performance metrics
- Providing front-end support to colleagues in other departments
- Managing the digital transformation, evolution of applications
Requirements:
- A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering or similar
- Demonstrable experience as an application support engineer in a related field
- Ability to manage code migration, document configuration changes, and monitor performance
- Exceptional ability to provide front-end support to internal departments
- Advanced proficiency in determining the causes of application errors and repairing them
- Ability to keep up with innovation in application design
Required skills:
- Multitasking personality with excellent communication skills
- Team player
- Thoroughness and attention to details
- Consistency and accountability
- Problem solving
- Flexibility and adaptability
Benefits:
- Continuous learning and development
- Dynamic work environment
- Career development opportunitites
- Private health insurance
If you are interested to apply for this job post, you can send your CV in the following e-mail: